Frequently Asked Questions (FAQ)
1. Can we put our logo on the machine?
Absolutely! You can customize stickers for your vending machine for hospital, and on the touchscreen of our WEIMI vending machine, you can upload your logo and service hotline for branding.
2. Can I remotely check inventory and sales data?
Yes, with our smart hospital vending machine system, all inventory and transaction data can be accessed remotely via mobile devices. You can even control settings like cooling system on/off, machine power, or temporarily put the rental vending machine out of service.
3. Do you provide after-sales service or warranty?
Yes, every WEIMI vending machine comes with a one-year warranty, including free spare parts, lifetime remote tech support, and software maintenance for your hospital rental vending machine.
4. How long is the delivery time?
For a standard hospital vending machine, the lead time is 30–45 days. For custom rental vending machines, please contact our sales team for details.
5. Why should we choose your vending machine over others?
Our WEIMI vending machines have been exported to over 50 countries with a high repurchase rate. We offer the highest quality vending machines for hospital, combining strong hardware with a stable software system.
6. Do you develop the software in-house?
Yes, both hardware and software are developed internally by our R&D team, which makes up 40% of our staff. This ensures all hospital vending machines and rental vending machines are fully optimized for reliability and performance.
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